FAQ – Frequently asked questions

Here, you’ll find answers to some of the most common questions (FAQ)

Why is the equipment in the received offer different from what is shown in the pictures?

The images are for illustrative purposes only – actual equipment may vary.

Can I change the vehicle color to match my company color?

Please let us know your desired color so we can check if this is possible.

Can I finance a vehicle or lease it with a purchase option?

Financing or leasing with a purchase option is not available through SpecialTrailers24. Contact us for further information.

When will I receive the invoice for my vehicle?

You will receive the invoice once the vehicle is completed.

When is the payment for the vehicle due?

Payment is due before collection.

Who handles the customs clearance (export country)?

SpecialTrailers24 will request the export documents, but import customs clearance is the customer’s responsibility.

Who takes care of a vehicle registration?

The customer is responsible for registration.

When can I collect my vehicle?

You will receive a completion notice from our trailer delivery department, after which you can schedule a pickup date.

Can I reserve a vehicle?

Vehicles can only be reserved with a deposit. Allocation is based on the order in which reservation requests are received.

Clear, simple, and customer – focused FAQ

When it comes to looking for special trailers, heavy haulage equipment, or modular axle lines, many questions naturally arise. To make the process transparent, efficient, and easy to handle, SpecialTrailers24 provides clear answers to the most common inquiries. Our FAQ section is designed to guide customers, partners, and service providers through every step – from using the platform to finalizing a deal.

What is SpecialTrailers24?

A crucial FAQ! SpecialTrailers24 is a dedicated online platform for special trailers and heavy transport equipment. Unlike general vehicle marketplaces, SpecialTrailers24 focuses exclusively on the heavy-duty sector. This specialization makes it the go-to hub for logistics companies, operators, and contractors who need reliable and tailored transport solutions.

Who can use SpecialTrailers24?

Our platform is designed for a wide range of users:

  • Logistics companies searching for trailers to expand their fleet.

  • Heavy haulage operators looking for modular axle lines, semi-trailers, or low loaders.

  • Dealers aiming to get new or used vehicles.

  • Service providers and contractors in construction, energy, wind power, and military mobility who require efficient transport solutions.

How does the buying process work?

  1. Search – Browse the marketplace using filters for trailer type, brand, or specifications.

  2. Select – Compare offers and choose the trailer that matches your needs.

  3. Contact – Get in direct touch through our platform.

  4. Finalize – Agree on terms, arrange inspection if needed, and complete the deal.

What types of trailers can I find on SpecialTrailers24?

One of the most important FAQs – The marketplace covers the full spectrum of special and heavy transport equipment:

  • Modular axle lines

  • Semi-trailers and semi low loaders

  • Low bed trailers

  • Extendable trailers

  • Hydraulic widening trailers

  • Trailers for wind power and energy sector logistics

Whether you are transporting construction equipment, wind turbine components, or industrial machinery, SpecialTrailers24 provides the right solution.

What are the advantages of SpecialTrailers24 compared to general marketplaces?

  • Specialization – 100% focus on heavy transport vehicles.

  • Efficiency – Faster search

  • Reach – Access to a targeted international audience.

  • Clarity – Simple, transparent, and customer-oriented processes.

This makes SpecialTrailers24 not just another marketplace, but a specialized hub for the heavy-duty transport sector.

Is SpecialTrailers24 available internationally?

Yes, SpecialTrailers24 is accessible for users across Europe and worldwide.

How can I get support if I have further questions?

If your question is not answered in this FAQ, our support team is ready to help. You can reach us via the contact form on the website or directly by email. We are committed to providing quick and reliable assistance to ensure your experience on SpecialTrailers24 is smooth.

Conclusion: Clarity and Support for Every Step

The FAQ section of SpecialTrailers24 is designed to make working with our platform as straightforward as possible. You will find clear answers to the most important questions. By focusing exclusively on special trailers and heavy-duty transport equipment, SpecialTrailers24 connects the right people with the right solutions – quickly, directly, and efficiently.

If further questions remain, our team is just a click away. At SpecialTrailers24, we make sure you get the support, clarity, and reliability you need for your heavy transport projects.

You have questions FAQ around SpecialTrailers24? We help you!
You have questions FAQ around SpecialTrailers24? We help you!